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Info-Tech SoftwareReviews Users Rate WorkForce Software No. 1 for Fourth Year in a Row

Jun 15, 2022

Survey Results: How Businesses Are Addressing Negative Employee Experience

It can sometimes be difficult for technology to maintain the human touch. Afterall, the goal of many tools is to automate a position and remove the responsible person completely. However, the right digital solutions don’t eliminate people from workflows, but instead enable and support them in their roles. This not only retains great talent but also provides the emotional footprint that can be so easily lost in transition from in-person interaction.

WorkForce Software has always sought to keep people first. That’s why we are proud to have recently been named the top-ranking Champion for the fourth year in a row in the Workforce Management Emotional Footprint Report for the enterprise market by SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group.

WorkForce Software and our WorkForce Suite came out on top in the customer-verified rankings. The Net Emotional Footprint (NEF) is a result of aggregated emotional response ratings across the areas of service, negotiation, product impact, conflict resolution, strategy, and innovation. WorkForce Software achieved the highest NEF rating of any vendor, scoring +85 NEF, for being the most trustworthy, respectful, and innovative of all solution providers in the report.  

“Being the leader in the Workforce Management Emotional Footprint report demonstrates that the quality of our solutions and our commitment to our customers resonates with them. We care deeply about our customers’ success, from the first interactions with our sales team, to the on-going responses from our support and customer success groups. Our personal approach to business and our best-in-breed solutions have proven time and time again to achieve the greatest results in the market.”

Mike Morini, CEO, WorkForce Software


How was WorkForce Software able to achieve this level of trust and rank in the number one position in twenty-two out of twenty-five important vendor capabilities categories? Because our solutions are designed to unlock the power of your people!

The WorkForce Suite was created with employee experience in mind. Those moments of interaction between employer and employee are moments that matter immensely to workers. By simplifying communications across organizations, giving employees greater access to their work data, and supporting them in their roles, you can achieve positive employee experiences  for your entire team. This creates an engaged, satisfied, and empowered workforce that knows their voice is being heard.

Read Info-Tech’s 2022 SoftwareReviews Emotional Footprint Report: Workforce Management – Enterprise and see why our customers rank WorkForce Software as the best solution provider for superior customer satisfaction and product performance year after year.


The WorkForce Suite platform was ranked highest for its ability to ‘enable productivity’ and for being the most ‘reliable’ and ‘performance enhancing’ workforce management product on the enterprise market. WorkForce solutions adapt to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens.

If you’re seeking to maintain a positive employee experience with your teams, try the solutions that provide an emotional footprint of trust, reliability, and innovation. See what WorkForce Software can do for you.

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