Metro Group, a leading international wholesaler that operates in more than 30 countries, shares their selection process, implementation, lessons learned, and key successes they have realized with SAP Workforce Forecasting and Scheduling by WorkForce Software.
“So far in every country where we have implemented the solution, they simply love it. We have experienced up to 90% time reduction for the administrative activities required for scheduling—having all activities defined in the system and measured so we know exactly how many people we need on a specific day or time slot of the day to serve our customers best.”
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