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Delivering Quality with a Multi-Generational Workforce

Meghan Rees | Director of Workforce Management and Scheduling at MLSE

Maple Leaf Sports & Entertainment (MLSE) is recogniszed as one of the world’s premier sports and entertainment companies. At its heart is a common purpose to “unite and empower employees to create extraordinary moments for our fans and each other.” For Meghan Rees as the Director of Workforce Management and Scheduling at MLSE, this mission begins with taking a flexible approach to support its efforts to retain and attract top talent. 

“Embrace adaptability. At Maple Leaf Sports and Entertainment, we have employees as young as 16 and as old as 95. They’re all trying to find value in their work, and they want to share their opinion in a way that improves their experience.”

Meghan Rees | Director of Workforce Management and Scheduling at MLSE

Known for operating nationwide across Canada, MLSE owns and operates a total of eight facilities across Toronto. Their goal is to continuously support their mission of delivering world class events for fans. Their impressive portfolio includes ownership of the Toronto Maple Leaf’s (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL), Toronto Marlies (AHL), Raptors 905 (NBA G League), TFC II (MLS Next Pro) and Raptors Uprising Gaming Club as well as the Toronto Raptors esports franchise in the NBA 2K League.  

The diversity of MLSE’s workforce is unique, with employee populations that span across generations, making effective employee engagement critical to their success. Their efforts to implement modern workforce capabilities have equipped employees with digital tools that allow them to be their best at work, which undoubtedly influences the first-class experience their fans enjoy.  

Hear Meghan’s story on being a Modern Workforce Leader and the extraordinary outcomes that can be achieved when you equip your employees for success.  

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