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Nucleus Research WFM Technology Value Matrix 2022

WorkForce Software Stands Out as Leading WorkForce Management Vendor for Efficiency, Functionality and Usability


For the eighth year in a row, WorkForce Software has been recognised by the Nucleus Research 2022 Workforce Management Technology Value Matrix as the leader for the efficiency, functionality and usability of its solutions.

Looking forward, the demand for workforce management software with higher levels of functionality in scheduling, employee self-service, compliance management, analytics and reporting and labour forecasting continues to grow.

Nucleus Research WFM Technology Value Matrix 2022

This report identifies the needs of the modern workforce to evaluate top workforce management solutions based on the software’s paired functionality and usability.

Read the Full Report

“Over the last 18 months, organisations have faced difficulty in attracting and retaining quality talent. This has highlighted the need for solutions that help organisations optimise labour spending while improving employee engagement and wellbeing. WorkForce Software has continuously responded to changing needs of employees through renewed investment in automation and analytics across areas including scheduling and communication. From leveraging demand forecasting and schedule optimisation to complex and changing compliance rules, WorkForce continues to deliver a strong solution to meet user needs.”


Evelyn McMullen, Research Manager, Nucleus Research


The Value Matrix is based on an evaluation of several stand-out WFM solutions for improving workforce efficiency, including WorkForce Software, Blue Yonder, Ceridian, Infor, Reflexis (Zebra) and UKG. Divided into four quadrants classified by core provider, facilitator, expert and leader, the Value Matrix positions vendors based on customer value and the software’s paired functionality and usability.

Employee Experience Technology for Frontline Workers

Read the Nucleus Report to learn how workforce management technology is adapting to the changing needs of the modern workforce while improving employee experience and why WorkForce Software consistently leads the pack.

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