In an in-depth article about the industry, Nicole Neumarker, Chief Technology Officer at WorkForce Software, discusses the benefits that workforce management systems provide to organisations, how workplace tech can acquire and retain talent longer, the benefits of providing flexibility for the deskless workforce, examples of AI and automaton for workforce management and more.
“The world of work is constantly adapting but despite advances in technology and high adoption in the use of technology in our personal lives, a surprising number of organisations still run their companies as if they were in the 1990s – with manual processes or legacy HR and payroll platforms,” Neumarker says.
She continues, “Not only are these methods more prone to error and security breaches, but they are outdated when compared to the consumer-grade applications workers use daily for social media, banking, shopping and entertainment. In an age where much of our lives are managed quite smoothly online, it makes little sense for companies to continue operating with manual systems and barriers to user experience and productivity.”
When it comes to fostering a digital-first workplace culture, workforce management technology upgrades not only improve business operations and productivity but also impact the experiences of the employees that use these systems every day.
“If businesses want to remain competitive in 2023 and retain their staff in the process, they need to upgrade their operational systems and their workforce management tech and meet the needs of users,” Neumarker adds.