Ornge, Ontario’s air ambulance service operates in a highly regulated environment where workforce sustainability, compliance and operational readiness are critical. The organization supports approximately 1000 employees across six collective bargaining groups. That’s why they needed a workforce management solution that adapts to the union requirements and complexities of a 24/7 operation.
The systems manager at Ornge, explains that ADP® WorkForce Suite’s powerful configuration capabilities and collaborative partnership approach helped them succeed. The solution helps them manage compliance risks while providing the flexibility needed to support a dynamic workforce.
“Being able to work with WorkForce Software, an ADP company, that has such a powerful engine to manage these complexities through their configuration platform, it’s phenomenal.”
Systems manager | Ornge
Similarly, the director of workforce planning and travel at Ornge shares how ADP WorkForce Suite helped them keep pace with evolving workforce regulations and compliance requirements. The solution’s compliance capabilities provided the flexibility needed to address changing government mandates, time-off policies and union agreements.
“You want to make sure that your workforce has the sustainability as regulations change, as work environments change”
Director of workforce planning and travel | Ornge
From managing complex collective agreement rules to adapting quickly as regulations change, ADP WorkForce Suite enables Ornge to streamline workforce processes and build greater operational resilience. The solution has improved visibility into workforce data, ongoing support and expanding integration opportunities.
Experience the full interview and learn how our workforce management solution has helped Ornge enhance scheduling, time and attendance processes and workforce performance.

