Continuous Services
Continuous Services
Trust our team to be here when you need us—as a project, reserved throughout the year, or as your fully outsourced resource.
Welcome to WorkForce Software’s Continuous Services
We provide expert services for customers around the world anytime you need them. We leverage global best practices to ensure efficiency and accuracy in the continued operation of your software environments. Together, we help you unlock the full potential of WorkForce Software’s solutions to meet your evolving business needs.
With WorkForce Software,
Your Success is Our Priority
Our Continuous Care Services team is your trusted partner for specialized services. Need help with multiple projects? We make it easy to work with us through right-sized services packages:
• 50 to 180 service hours tailored to your needs
• Priority handling
• Single contract for simplicity
• Preferred rates
• Convenient 12-month terms
• Simple renewal
Join Our Customer Community for Exclusive Resources
Connect, learn, and grow with others in our vibrant customer community. Let’s collaborate and shape the future of workforce management together!
Application Managed Services Team
Trust Our Experts to Manage Your Ongoing System Administration
Our services—tailored to your company’s needs—enable you to tap into our team’s wealth of WorkForce Software expertise. The AMS team doesn’t just support you: we integrate, adapt, and align with your business systems group to make sure our software helps you achieve your business objectives.
Expert Advice
We provide guidance on business, configuration, and legal compliance matters.
System Administration
We manage your time and attendance systems, clocks, and data collection to maintain up-to-date compliance.
Project Execution
We handle quarterly configuration releases, changes, and service requests, including post-upgrade enhancements.
Consultation
We recommend potential system adjustments and workforce management trends and provide rigorous QA testing for system changes.
Custom Solutions
We cover everything from ongoing application administration support to leading phased implementations across multiple locations.
In every aspect, we work to meet your organization’s unique needs and guide you to successful use of our workforce management capabilities.
“The AMS team is streamlining Smurfit Westrock’s requirement gathering by standardizing BRD’s, setting up a requirements repository tool, and reducing manual processes, leading to cost and effort savings.”
“It’s been really key for us to have our internal staff that can make basic system changes. We also rely on AMS and their support for more of our complex configuration needs. We’ve worked really great with AMS and their mentoring opportunities. We’ve found that happy medium, and it’s great to have that partnership.”
We’re Here For You When You Need Us
Reach out to your WorkForce Software account executive today for tailored solutions to meet your business’s workforce management needs.