Your workforce management software is critical to efficiently running your organization. Changing it is no small task, so it’s important to take time to consider why you need to transition as you evaluate your options. Doing a detailed evaluation of vendors using focused checklists gives you a deep understanding of the business and technical value a given solution and vendor provides.
Here we’ve curated a set of checklists for every evaluation you conduct to help you be certain you are making an informed decision about which workforce management solution will support your organization now and in the future. The following are the most important factors to consider.
Important Considerations
Evaluate your vendor options with ease. Download the checklist for selecting workforce management software.
Business value
- The vendor provides a detailed assessment based on your unique company data
- The vendor describes the typical payback time in months for an organization of your size, complexity and organizational maturity
- The solution offers capabilities that align with the metrics you’re trying to improve
Innovation
- The vendor offers examples of where their solution improves productivity and optimizes user experience for employees and frontline managers
- The solution easily integrates with third-party systems
- The solution provides unique labor optimization and productivity features that offer value to your organization
Vendor partnership
- The vendor extends their company values to their business relationships (e.g., integrity and trust)
- Clients rate the vendor high in trust and transparency
- The vendor clearly articulates their approach to client success
Future readiness
- The solution supports your business needs and growth initiatives
- The vendor provides reliability and security to protect your company’s data
- The vendor simplifies compliance to reduce the risk of ever-changing labor laws
Business value
- The vendor provides personalized ROI models to aid your business case based on your unique data
- The solution provides features that enhance employee experience (e.g., real-time communications, instant access to information and scheduling flexibility)
- The solution enhances employee experiences, boosting productivity, retention and positively impacting the overall client experience
Innovation
- The solution leverages intelligent automation to deliver digital assistance that simplifies work for employees and managers
- The solution does not need to be fully reconfigured and tested with every upgrade
- The vendor has a structured process for client feedback on their product roadmap and business strategy
Trusted advisor
- Clients rate the vendor high on trust and transparency
- Clients are likely to recommend the vendor’s solution, and the vendor can provide data to support this
- Clients rate the vendor high on the overall service experience
Future readiness
- The vendor simplifies global compliance with local statutory and union rules for your staff
- The vendor provides third-party research that compares their solution to others
- The vendor offers in-depth product demonstrations that include business requirements specific to your organization
discover why nucleus ranks us #1
11 Years of Industry Leadership in Workforce Management
If you need assistance with accurate pay, global compliance, or optimized labor spend for the benefit of your organization, the ADP WorkForce Suite is worth a look. Hands down, it’s the most configurable global workforce management solution available to meet the unique requirements of leading organizations, from scheduling to pay.
