The retail industry is experiencing a drastic transformation while navigating high attrition, talent shortages, demands for flexible scheduling, and a growing need for processes augmented by modern technologies. Retailers can address these challenges using digital workforce management solutions that address what matters most to their employees. Tap into the power of your people—especially your deskless shift workers—for greater agility and improved employee experience.
We understand that your organization is unique. No two retailers share the same workforce management processes or protocols. Our client value experts are dedicated to partnering with you to make a compelling case for change that appeals to your organization’s stakeholders.
Retail Workforce Management Value Accelerator
See the data-driven evidence from retailers to help build your case for modern workforce management.
“As AI handles routine tasks, retail workers are evolving into experienced orchestrators armed with digital tools and data insights. Smart retailers are investing in reskilling programs that help their teams master everything from smart mirror troubleshooting to AI-powered client service platforms.”
— Forbes, “The Future of Retail: 10 Game-Changing Trends”
of retailers plan to invest in hiring, retaining, and future-proofing their workforces.1
is the average cost of losing, replacing, and retraining a single frontline retail employee.2
of frontline workers cite lack of flexibility and work-life balance as top reason for attrition.3
Retail Organizations Realize Significant Benefits With the ADP WorkForce Suite
This Value Accelerator has been designed for retailers building a business case for purchasing a modern workforce management solution. See what clients and market analysts say about the value the ADP WorkForce Suite brings—and review data-driven results from retail client implementations—to help make your decision to invest in our solutions the clear choice.
There is a range of benefits and savings your business can realize with ADP WorkForce Suite solutions. These estimates are based on the aggregated results of value studies with our retail clients across a range of deployments and organizational maturities.
Customer Benefit Ranges
$2.0M - $3.5M
Time & Attendance
$1.9M - $3.3M
Employee Experience
$50K - $66K
Absence & Leave Management
$479K - $861K
Task Management
$2.0M - $3.1M
Scheduling & Forecasting
Up to $10.8M
Total Benefits
$20.1M - $34.7M
Time & Attendance
$19.2M - $34.0M
Employee Experience
$503K - $665K
Absence & Leave Management
$4.8M - $8.6M
Task Management
$20.2M - $31.1M
Scheduling & Forecasting
Up to $109.1M
Total Benefits
$38.4M - $69.6M
Time & Attendance
$38.5M - $68.0M
Employee Experience
$1.0M - $1.3M
Absence & Leave Management
$9.5M - $17.3M
Task Management
$40.5M - $71.4M
Scheduling & Forecasting
Up to $227.6M
Total Benefits
Enterprise-Grade and Future-Ready, the ADP WorkForce Suite Gives Retailers an Edge
The ADP WorkForce Suite is the modern workforce management choice for retail businesses who value innovation, resilience, and advanced performance. It will enable you to navigate staff shortages, future-proof workforce processes, and support flexible work arrangements with accurate and compliant time and attendance, skill-based scheduling, and digitized operational communications.
Let us help you make your decision to invest in the ADP WorkForce Suite an obvious choice.
Modern Workforce Management for Retail
See all the resources and value your peers have gained using the ADP WorkForce Suite.
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1 Deloitte | 2 McKinsey | 3 Boston Consulting Group