Retail Workforce Management Value Accelerator

The retail industry is experiencing drastic transformation while navigating high attrition, talent shortages, demands for flexible scheduling, and a growing need for processes augmented by modern technologies. Retailers can address these challenges using digital workforce management solutions that address what matters most to their employees. Tap into the power of your people—especially your deskless shift workers—for greater agility and improved employee experience.

We understand that your organization is unique. No two retailers share the same workforce management processes or protocols. WorkForce Software’s Customer Value experts are dedicated to partnering with you to make a compelling case for change that appeals to your organization’s stakeholders.

“As AI handles routine tasks, retail workers are evolving into experienced orchestrators armed with digital tools and data insights. Smart retailers are investing in reskilling programs that help their teams master everything from smart mirror troubleshooting to AI-powered customer service platforms.”

A circular progress bar with 62% displayed in the center; 62% of the circle is filled in green, the rest is gray.
of Retailers plan to invest in hiring, retaining, and future-proofing their workforces.1
A green circle with the text "$10K" in white in the center.
is the average cost of losing, replacing, and retraining a single frontline retail employee.2
A circular progress chart shows 50%, with half of the circle in green and the other half in gray.

of frontline workers cite lack of flexibility and work-life balance as top reason for attrition.3

Retail Organizations Realize Significant Benefits With WorkForce Software

This Value Accelerator has been designed for retailers building a business case for purchasing a modern workforce management solution. See what customers and market analysts say about the value WorkForce Software brings—and review data-driven results from retail customer implementations—to help make your decision to invest in our solutions the clear choice.

There are a range of benefits and savings your business can realize with WorkForce Software solutions. These estimates are based on the aggregated results of value studies with our retail customers across a range of deployments and organizational maturities.

Customer Sample Benefit Ranges

$2.0M - $3.5M

Time & Attendance

$1.9M - $3.3M

Employee Experience

$50K - $66K

Absence & Leave Management

$479K - $861K

Task Management

$2.0M - $3.1M

Scheduling & Forecasting

Up to $10.8M

Total Benefits  

$20.1M - $34.7M

Time & Attendance

$19.2M - $34.0M

Employee Experience

$503K - $665K

Absence & Leave Management

$4.8M - $8.6M

Task Management

$20.2M - $31.1M

Scheduling & Forecasting

Up to $109.1M

Total Benefits

$38.4M - $69.6M

Time & Attendance  

$38.5M - $68.0M

Employee Experience

$1.0M - $1.3M

Absence & Leave Management

$9.5M - $17.3M

Task Management

$40.5M - $71.4M

Scheduling & Forecasting

Up to $227.6M

Total Benefits

A woman stands by racks of clothing, holding and using a tablet, wearing a white top and green shirt in a clothing store.

Enterprise-Grade and Future-Ready, the WorkForce Suite Gives Retailers an Edge

WorkForce Software is the modern workforce management choice for retail businesses who value innovation, resilience, and advanced performance. It will enable you to navigate staff shortages, future-proof workforce processes, and support flexible work arrangements with accurate and compliant time and attendance, skill-based scheduling, and digitized operational communications.

Let us help you make your decision to invest in WorkForce Software the obvious choice.

Modern Workforce Management for Retail

See all the resources and value your peers have gained using WorkForce Software.

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We’ll help build your case to optimize performance and deliver and breakthrough employee experience.

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