Sandra Moran, Chief Marketing and Customer Experience Officer at WorkForce Software, speaks with HR Dive readers about the challenges that deskless workers face in accessing their mental health benefits. Moran points out that while these workers often receive mental health benefits, they encounter difficulties in utilizing them due to unpredictable work schedules.
She highlights the importance of providing more predictable schedules and even more flexible schedule like mini shifts for those deskless workers who may also be caregivers and need to have more schedule flexibility to make appointments with therapy and doctors.
Moran also notes that many frontline workers may not be aware of the mental health benefits offered by their employers, necessitating improved communication and education about available resources. She also points to data, noting that WorkForce Software found in a recent study that only 55% of employees have weekly changes in their schedules.
“Even though the employer offers a wellness benefit, a frontline worker’s ability to get in a predictable schedule is a major barrier,” Moran said.
