Deskless workers comprise 80% of the global workforce, and 100% of shift workers. They include everyone from healthcare professionals and construction workers to retail employees, manufacturing, and transportation workers—essentially, people who provide the products and services that allow our society to function every day.
Despite their importance in the global economy and our daily lives, deskless workers typically don’t have access to modern-day tools that help them stay productive, connected, and engaged on the job.
So, how do companies ensure these types of employees feel included and informed? That was the question journalist, psychotherapist, professor, and thought leader Bryan Robinson, Ph.D., posed to Sandra Moran, chief marketing officer at WorkForce Software, in a recent Forbes article.
According to Moran, workforce management systems have played a large role in making communication easy and accessible, especially during the pandemic. But historically, deskless workers have been largely ignored when it comes to technology investments.
Now, employers are rethinking their approach, and a new breed of solutions are enabling organizations to reach employees like never before.
Everything from fatigue management systems that monitor hours worked, tasks performed, breaks taken, and time off scheduled to pulse checks that allow employees to share vital feedback are helping employers stay better connected to their staff and informed of any potential workplace wellness issues.
“By giving all workers the tools and technologies to create a more connected workplace experience, companies are able to see a boost in employee satisfaction and productivity as well as overall company culture and business outcomes once they begin this journey,” says Moran.
Read the full article to learn how companies are using workplace management tools like WorkForce Experience and the WorkForce Suite to communicate with staff, prevent burnout and fatigue, accommodate employees’ personal needs, and improve the employee experience.