Mike Morini, CEO at WorkForce Software, discusses the challenges faced by businesses due to the changing nature of work driven by the pandemic, staff shortages, evolving demographics, and regulatory changes. He emphasizes the shift in the employer-employee dynamic, particularly with younger workers seeking flexibility and meaningful connections.
Morini underscores the importance of addressing employee expectations as part of employee experience (EX) strategies and how it correlates with operational success. He highlights the often-overlooked deskless workforce, comprising 80% of the global workforce, and the challenges they face with outdated technology.
Morini outlines the benefits of modern workforce management technologies for deskless workers, including improved communication, built-in compliance, and meeting multi-generation expectations. He encourages organizations to explore these solutions to enhance operational efficiency, competitiveness, and financial performance in the face of ongoing staff shortages and economic uncertainty.
In conclusion, Morini advises business leaders to research and choose workforce management solutions that not only improve current operational performance but also scale for future growth, recognizing that the winners in the talent competition will be those embracing cutting-edge digital solutions.