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WorkForce Software appointed Bill Shaheen as its Chief Revenue Officer and Nicole Neumarker as Chief Operating Officer. As CRO, Shaheen will lead the global revenue and customer success organizations and as COO, Neumarker will lead engineering, cloud services, product management, customer support and global services, the company said. 

Following a record setting 2023 for WorkForce Software marked by a 13 percent increase in year-over-year transaction volume and an 18 percent rise in net new customers compared to the previous year, Neumarker and Shaheen are strengthening the company’s ability to scale operations for continued growth.  

Post pandemic, the workforce management software sector has experienced substantial growth, as large employers facing increased pressure to optimize their workforce to meet new strategic, regulatory and operational talent needs are increasingly prioritizing investments in workforce management technology. 

“I’ve had the honor to work with both Bill and Nicole and I’m excited to have them in these critical leadership roles as we continue to disrupt the workforce management industry with our award-winning solution,” said Jeff Moses, CEO at WorkForce Software. 

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