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Mike Morini, CEO at WorkForce Software, chats with HR Director about generational diversity in the workforce. With five generations in the workforce, making a ‘one-size-fits-all’ approach is unsustainable for HR and business professionals.

Leaders face multiple challenges when creating strategies that address diverse employee groups, further compounded by the need to manage the varying needs of today’s remote and hybrid workers. However, it’s imperative for companies to attract and retain employees in a tight labor market.

“Modern workforce management allows for the new capabilities needed to support your teams, wherever they are, and whoever they are, no matter their age or needs,” Morini says. “”Two-way communication through secure digital tools ensures that teams are connected with one another, workers are heard, and their needs are communicated.”

Morini adds that it is important to remember that individual employees may value different things in the workplace. Some trends help us understand how employees differ across age groups and how employers might engage them effectively, and what might be a winning motivator for a Gen Z employee might be considered unwanted or intrusive to someone from the Baby Boomer generation.

“As such, digital workforce management solutions enable employers to keep workers in contact, engaged, and motivated – to support their personal values no matter their age,” Morini says.

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