The essential guide to selecting enterprise workforce management software
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When evaluating enterprise workforce management software, organizations should assess areas like requirements, compliance capabilities, integration needs, analytics and long-term scalability.
Have you made the decision to switch to an enterprise workforce management software that fully supports how you operate? A workforce management (WFM) solution is critical to efficiently run your organization, so changing it is no small task.
As a Strategic Workday Innovation Partner, WorkForce Software, an ADP company, offers a strong option for consideration. ADP® WorkForce Suite is a global workforce management solution available through the Workday HCM platform, delivering personalized automation for the most complex pay and work rules.
Use this guide to help you identify how your needs have evolved in the context of the business challenges, regulatory changes and employee expectations you’ve encountered:
- Examine your operational and employee-focused requirements
- Understand the implications of implementing a new solution
- Select a solution that improves performance now and adapts moving forward
The essential guide to selecting enterprise workforce management software
Use this guide to help make the best choice for your people and your organization.
Reasons for changing your workforce management software
Evolving needs
Your needs are no longer what they were a few years ago given the pace of change in regulations and worker demands
Agile scalability
Your manual processes and homegrown applications don’t enable rapid adaptability, automation or global scale
Product sunset
You’re being forced to select a new solution because your legacy application provider is sunsetting their current product
Components of an advanced enterprise workforce management solution
A fully modern workforce management system provides a comprehensive set of capabilities for improving time management, employee experience and operational excellence.
Labor optimization
- Optimizes workforce utilization by matching the right people and skills to demand through intelligent labor planning
- Reduces manual effort through automated approvals, overtime and no-show alerts, and qualified worker assignment to open shifts
Operational efficiency and productivity
- Provides labor forecasting and time-tracking technology that aligns company requirements with worker data, such as personal leave, availability hours and skill level
- Optimizes staffing outcomes while delivering benefits, such as improved safety and flexible scheduling for managers and their teams, integrated into the flow of work
Compliance
- Simplifies compliance across multiple countries no matter how unique the pay rules, labor regulations, schedules or policies
- Allows people to adapt rapidly to changing schedules while meeting federal, state and union compliance requirements
Data-based decision making
- Offers predictive analytics and insights to take proactive actions
- Allows for the monitoring, comparison and assessment of data generated across worker populations, locations and divisions to discover best practices and accelerate adoption
Secure data and privacy protection
- Offers global protection against data security breaches
- Includes multiple co-located global Saas facilities with primary and disaster recovery data centers and data encryption to safeguard information from unauthorized access
Automation and exception management
- Goes beyond time and attendance, including overtime distribution, perfect-attendance bonuses, fatigue management and automated alerts that prevent clock-ins with expired certifications
Integrations with ERP and HCM solutions
- Enables data sharing between the workforce management solution and other business-critical systems, including HCM and ERP platforms
- Reliably supports payroll providers, core HR solutions and operations
How to evaluate artificial intelligence (AI) for workforce management
As adoption of AI accelerates in workforce management, prioritizing the right Al agents is critical for achieving successful returns. According to Gartner®, Al adoption in WFM is gaining traction as organizations seek to address labor schedule optimization and forecasting accuracy.
When evaluating any Al tool, consider the following:
Time agents
- Automate entry and approval, and anomaly detection for missed punches or exceptions
- Reduce manager and employee admin tasks
- Improve payroll precision and labor cost allocation
Shift agents
- Automatically identify best workers for open shifts and swaps
- Optimize schedules for business need, coverage and reduced OT cost
- Reduce manager effort
Leave agents
- Evaluate PTO requests with minimal business impact
- Simplify access to leave entitlements
- Improve employee experience and compliance
Policy agents
- Guide practitioners on policy configuration and downstream impact
- Stay compliant with laws and regulations
- Provide people the support they’re entitled to
Analytics agents
- Forecast labor demand, supply and attrition
- Auto-generate dashboards and insights
- Enable proactive workforce planning
Why you should consider ADP WorkForce Suite with Workday
Workforce management doesn’t operate in a silo. That’s why ADP WorkForce Suite is built to integrate effortlessly with the Workday HCM platform, as well as other ERP, HR and operations systems across your enterprise. Our certified, pre-built connectors accelerate deployment, minimize IT effort and reduce integration risk, helping you realize value faster without compromising quality.
WorkForce Software, an ADP company, is a Strategic Workday Innovation Partner. Workday HCM with the ADP WorkForce Suite, offers large, global employers personalized automation for complex pay and work rules, including more than 70 Workday customers.
Work with the leaders in enterprise workforce management solutions
Discover how ADP WorkForce Suite complements your Workday HCM solutions for workforce management transformation.