Deskless Shift Workers: Who Are They?
Deskless shift workers, the unsung heroes of the COVID-19 pandemic, work around the clock to provide us with the services and products we rely on every day. The deskless workforce comprises 80% of the global working population, registering at 2.7 billion. However, these workers are continually underserved when it comes to technology adoption, training, and work schedule management.
With this in mind, companies must recognize who these deskless shift workers are and what challenges they face every day. This way, organizations can remain competitive in the changing landscape of business operations.
This infographic sheds light on deskless workers across industries, who they are and what they care about.
Be the Employer of Choice Where People Love to Work
Managing deskless shift workers has its fair share of challenges. As employees that rarely interact with decision-makers, they are at a disadvantage when it comes to communication, training, and technology. Employers must go the extra mile to remove these barriers and bridge the gap between deskless employees and the rest of the company.
Explore how Modern Workforce Management with WorkForce Software can help support your vital deskless workers and overcome the obstacles that prevent their best work.
* U.S. Bureau of Labor Statistics, Production and Nonsupervisory Employees, July 2023
¹ FinancesOnline, “112 Employee Turnover Statistics: 2023 Causes, Cost & Prevention Data,” 2023
² Deloitte, 2023 manufacturing industry outlook, 2023
³ Elsevier Health, “Clinician of the Future” Report, 2022
⁴ The Cupa-HR 2022 Higher Education Employee Retention Survey, July 2022
⁵ U.S. Department of Energy, U.S. Energy & Employment Report 2023
Subscribe to The WorkForce Blog
Learn the art and science of maintaining productive, happy, engaged employees.
Discover More
Embedding an ‘Eyes Wide Open’ Mindset Into HR Technology Selection
Gartner guides teams responsible for deciding on their organization’s next HR technology investment to set themselves up for success.
5 Workforce Management Secrets to Thrive in 2021 and Beyond
Download this eBook to learn the 5 secrets that will help your organization shift from surviving to thriving now and in the future and learn how the right workforce management solution can empower your initiatives.
Reshaping Workforce Management Strategies to Meet Growing Employee Expectations
See how evolving preferences and pivotal factors have led to a transformative shift in workforce expectations.