Deskless Shift Workers: Who Are They?

Deskless shift workers, the unsung heroes of the COVID-19 pandemic, work around the clock to provide us with the services and products we rely on every day. The deskless workforce comprises 80% of the global working population, registering at 2.7 billion. However, these workers are continually underserved when it comes to technology adoption, training, and work schedule management.

With this in mind, companies must recognize who these deskless shift workers are and what challenges they face every day. This way, organizations can remain competitive in the changing landscape of business operations.

This infographic sheds light on deskless workers across industries, who they are and what they care about.

Be the Employer of Choice Where People Love to Work

Managing deskless shift workers has its fair share of challenges. As employees that rarely interact with decision-makers, they are at a disadvantage when it comes to communication, training, and technology. Employers must go the extra mile to remove these barriers and bridge the gap between deskless employees and the rest of the company.

Explore how Modern Workforce Management with WorkForce Software can help support your vital deskless workers and overcome the obstacles that prevent their best work.

Sources
* U.S. Bureau of Labor Statistics, Production and Nonsupervisory Employees, Feb 2022
¹ FinancesOnline
² Deloitte
³ Becker’s Hospital Review
⁴ Accenture